Unhappy with the maintenance service

Are you happy with KENT water purifier?

  • Very happy

    Votes: 0 0.0%
  • Happy

    Votes: 0 0.0%
  • Not so good

    Votes: 0 0.0%
  • Poor

    Votes: 0 0.0%

  • Total voters
    0
  • Poll closed .
#1
I am using KENT RO purifier science last year and after the free terms is over, I have paid Rs. 4000 for the annual maintenance. Recently the RO filter is stop working. The service person committed me that within 2 days the RO filter would be replaced. But there is no suitable response I received from the servicing center (Head office, Ph. 033-25339089) after chasing multiple times and this is the 4th day running. I am really disappointed because they are not able to say when the filter can be replaced.
 
#2
Have you tried lodging a complaint with WaterConsumer.org body? they are a association for Safe drinking water and they might be able to help you.


snehamay said:
I am using KENT RO purifier science last year and after the free terms is over, I have paid Rs. 4000 for the annual maintenance. Recently the RO filter is stop working. The service person committed me that within 2 days the RO filter would be replaced. But there is no suitable response I received from the servicing center (Head office, Ph. 033-25339089) after chasing multiple times and this is the 4th day running. I am really disappointed because they are not able to say when the filter can be replaced.
 

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