paid for the service but didn't get the service

I've recharged my reliance digital TV on 2nd but didn't get the service(didn't get channels). I've called their customer care like 25 times and every time they told me to wait for 24hours and I did . It's been 3 weeks now and they didn't fix the problem. Above all their customer care associates hung up my call without even letting me finish. They were laughing on the customer's pity. The worst customer care service ever . My Reliance digital smart card number is 200675629612. If they are unable to provide the service then they should return the money back. They are neither returning the money nor providing the service. Tired of calling their worst customer care where they make fun of the customer and hung up the phone and say the same repetitive thing . Strict action should be taken against them who thinks that no one can do anything against them.

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