Annual Maintainance Charge


I have a Standard Charted Bank's Super Value Credit Card which has last number 438. I am rarely using this card for my shopping.

At the time of joining this card Annual Maintenance Charge was free After completion of 10 month also I had re-verified with one of Customer care for the same but after after completion of 11 month I got a letter that you have charged for 842.70.

Then I had called to a 39044444 customer care on 23rd Dec 2013 regarding the same then she replied I will register this and there will be no charge after 48 hour and you will get a sms and a mail on the same.

But after 5 days still I did not get any letter or any sms/mail till date.

Then again today (Dt. 30 Dec 2013)when I redial 39044444 and one of customer care replied me that I have to pay the Annual Maintenance Charge.

Note : How is this possible that on the time of accepting there was no annual maintenance charge but after completion of 1 year they charging force fully.

Please help me

Cell No : +91-9699612565



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