Hello All,
I purchased a "Headphone with 6 months Warranty" Online from a renowed Website. The product delivered to me was defective, so I was provided with another one which was also defective as well came in some other brands box, had dirt accumulation over the headphone & wasn't seal packed either. I again complained, got another headphone and this time too it wasn't seal-packed as well the inside box was torn,had dirt accumulation over the headphone but by this time I had also realised that there was "No Company" by the name Advertised on the website i.e. I searched online as well on the headphone box but there was no Company details(Company name,Email,Phone No., etc.) mentioned on it neither on the Headphone. So, again I complained to the Online Website and they are asking me to return all the 3 defective headphones which were delivered to me.
But, I'm thinking of filing a consumer forum complaint as well would like to bring the illicit activity to the notice of the Tax department because the online website is selling products in the name of a company which doesn't exist thereby evading Govt. Taxes.
So, I wanted to know if just in case I happen to provide/return them all the 3 Defective headphones (i.e. would loose physical proof of the claim) would my case against them & there illicit activities get weak. So, please suggest me the next course of action.
Thanks & Regards,
Joojo.
I purchased a "Headphone with 6 months Warranty" Online from a renowed Website. The product delivered to me was defective, so I was provided with another one which was also defective as well came in some other brands box, had dirt accumulation over the headphone & wasn't seal packed either. I again complained, got another headphone and this time too it wasn't seal-packed as well the inside box was torn,had dirt accumulation over the headphone but by this time I had also realised that there was "No Company" by the name Advertised on the website i.e. I searched online as well on the headphone box but there was no Company details(Company name,Email,Phone No., etc.) mentioned on it neither on the Headphone. So, again I complained to the Online Website and they are asking me to return all the 3 defective headphones which were delivered to me.
But, I'm thinking of filing a consumer forum complaint as well would like to bring the illicit activity to the notice of the Tax department because the online website is selling products in the name of a company which doesn't exist thereby evading Govt. Taxes.
So, I wanted to know if just in case I happen to provide/return them all the 3 Defective headphones (i.e. would loose physical proof of the claim) would my case against them & there illicit activities get weak. So, please suggest me the next course of action.
Thanks & Regards,
Joojo.
