West Bengal Airtel sim lost at Meghalaya, Tura location

I have lost my West Bengal Airtel SIM at Tura, Meghalaya. But Airtel Customer retailer at Tura location cannot give me new dublicate Sim no.
It's very bad services. My mobile no.is 9066971488.That number is link to Adharcard, votercard ,Bank etc all services. Now a days OTP is playing major role for all digital transaction.
Please help me to get my dublicate sim no 9066971488. This is prepaid sim.I have been suffering since sim lost on 01/11/2019.
Please help

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