To Idea Cellular -- Apellate Authority

#1
Hello Ashish,
Apellate Authority
Idea Cellular

Hope You doing good.
I am writing this to inform you the worst Behavoiur Idea Company has done to me i have ever thought.

I was called from Customer Care and told to get the SIM converted to Postpaid
I agreed for the conversion and the Person who made the call she verfied the Below things on call
1) I have to pay 200 Rs at intial time which will be adjusted in first Bill.
2) My plan will be per Paisa Plan
3) I will be given 200 Mins of Free Minutes and 200 Msgs throughtout the month.

No conditons are satisfied and i have been cheated by the company.
For which i logged the complain and company has accepted that SALES team has made Mistake when the call was intitated.
Compalin No : idc1-14689773247 | Req No : 1-41518662862
Also the complaint was closed without my prior Notice.

I also have the Sales Person employeeID and PhoneNumber who collected the Details from my House.

2 Days Back i received the Bill with the Per Minute Plan which is completely Wrong as per the Intial call Made.

I need an Urgent Response from Yourside as my bill Payment due date is 8/3/2014.
Failing which i am Going to File a case Against Company in Consumer Court and i am very sure that i am going win the same.
As company has done the Mistake by giving COMPLETELY wrong details and not adhering to the Rules.[hr]
Please Request consumer Forum to Help me with this
 

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