TDR refund

#1
Hello,
i had booked ticket for 2nd sep 2014 from Kamalnagar to Bangalore, with ticket details
PNR No. - 4612688496
Train No. - 16593
DOB - 31st Aug 2014
DOJ - 2nd Sep 2014, Departure - 11:05AM
Boarding Point - KMNR
Destination - SBC CY junction
Transaction ID - 100000064724373
Passenger Details,
1. Vaijinath patil (Senior citizen)
2. Asha patil
we missed the train and within time at 12:22,successfully filled TDR and added reason as passenger not travelled , And on the same day I booked two more Tickets for same source and destination
Ticket details,
PNR No. - 4819838827
Transaction ID - 100000066300150
and we travelled on 3rd sep.
TDR Details
Cancellation ID - 100000010597356
Registration No - MSW080914W06035
On 13th sept TDR status was Repudiated .And the reason was "passengers Traveled" . When contacted customer care they told me to send mail to tdrprocess,its more than two months i haven't received any reply from them. i request you to please reopen this case and refund the amount.
 

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