SONY LED TV 40 INCH KLV40R842B IS NOT WORKING PANNEL DEFECT

#1
I HAVE PURCHASED THE SONY LED TV 40 INCH KLV40R842B ON 20TH OCT 2014. HARDLY FEW MONTHS HAVE PASSED WHEN SUDDENLY TV HAD STOPPED WORKING ON 25/03/15. CONPLAINT WAS LOGED ON 28/03/15 AT TIRUPATI ENTERPRISES, HARIDWAR WITH REQUEST ID NO 24667473. ENGINEAR VISITED 2-3 DAYS LATER AND TOLD US THAT THE ADAPTAR IS NOT WORKING AND IT WILL TAKE APPROX 3-4 DAYS TO ARRANGE THE SAME. AFTER APPROX 5 DAYS ENGINEAR VISITED WITH THE ADATPTOR BUT THIS TIME HE REALISED THAT THE PROBLEM IS WITH THE PANNEL TOO AND HE TOLD US IT WILL TAKE FEW MORE WEEKS TO GET THE PANNEL. BUT THE QUESTION IS WHY I SHOULD GET THE PANNE REPLACED IN A NEW TV. I WANT THE REPLACEMENT FOR THE NEW ONE. WE ARE CLOSELY FOLLOWING THE THINGS AND READY TO LODGE COMPLAINT IN THE CONSUMER FORUM IF THE PROBLEM WAS NOT RESOLVED WITH THE NEW REPLACEMENT.
 

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