Snapdeal - Worst Service - Product not yet delivered

[alok]

Worst service from ‪Snapdeal‬....I had ordered product on 12th October and they have not delivered product till date. Every time when I call on their customer care, these guys are just making false statement and there has been no productive help. I should say to avoid purchasing from Snapdeal site....Following statement has been made by Snapdeal customer care in email -

"however it has been delayed by the courier service due to reasons beyond our control."

I have one question if you don't have control on your supporting departments then why are you running this service?

ORDER NO. : 3153623888


.I think we should avoid purchasing products from Snapdeal....

 

[Online_Cst]

Dear Alok,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

 

[john]

Hi guys,I always use the snapdeal to purchase the quality product.For me i get order correct time and quality is also good.I prefer only snapdeal site to purchase the product

 

[Online_Cst]

Dear John,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team