refund not credited for filing tdr

Below are the details of my ticket- PNR No: 8203264990 Train No. & Name: 13240/KOTA PNBE EXP Quota: GENERAL (GN) Transaction ID: 100001188314660 Date & Time Of Booking: 10-Mar-2018 12:16:33 HRS Class: SECOND AC (2A) From:LUCKNOW NR(LKO) Date Of Journey:15-Mar-2018 To:VARANASI JN(BSB) Boarding At:LUCKNOW NR(LKO) Date Of Boarding:15-Mar-2018 Scheduled Departure:15-Mar-2018 06:20 Tdr filed but refund yet not recieved.and its been 4 months but i didint got the refund and whwn i call in customer care they give silly execuses.


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