Received empty box of sansung galaxy buds

#1
Recently I purchased note 10 with this phone I received offer price for Galaxy buds so I ordered it on samsung shop .this was a prepaid purchase which was ordered on 3-09-2019. I received a empty box on 15-09-2019. Even after several complaints they didn't respond positively and i was disappointed..I consider this as fraud which is worth of 4999rs . For student this a large amount and they have cheated .I received seal broken box of galaxy buds while parcel packaging was intact
 

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