Product not delivered even after a month

Dear Sir,
My Transaction Id : 10178199 Order Date: 04th Mar 2013 06:23 pm Payment Mode: Net Banking
I am sivakumar from chennai i ordered mobile in timtara on 4th march and paid full payment thru EFT on the same day and they commited delivery with in 3 weeks but sor for i have received reg this issue i spoke several times to the exe & customer service manager Mr.Ashutosh last time i spoken to this service manager again then requested another 10 days because of non available for that i ask him to send mail for this i called 3 time on that same day finally i got the mail that mail also i attached for your information. Sir Pl arrange to get my money back.
With regards

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