on 23rd of January i have ordered a product from snapdeal my order id -4580826562.they told me my product will be delivered on 2nd of feb.On 3rd feb i called their customer care and they apologized for the inconvenienced caused and my product will be delivered with in 24 to 48 hrs.so i waited for 2 days in fact for three days and then again i asked for my product they told me my product will be delivered on 13th of feb..they people told me tht my product has been shipped and i need to contact to the courier service..firstly tell me why should i call the courier service its their responsibility to coordinate with them but still i dallied and the number was invalid.i was grilled..i told them the number is invalid and they told me they will take action on this and they will contact me within few hours
and then after few hours what i got in response is that my product has been cancelled......wtf...simply piisssedd offfff...
like what the helll..i havnt asked for it.i wanted my product this was their way of showing apologies.is this is what i was waiting for all these days..
again i called them and they told me that my product is not avalaible.now how this is possible...they told me all these days they were trying to arrainge my product...though they will refund my money but i want my product...
is their is no value for their customer ..is this is the way to deal with their customers...are we fools...
and then after few hours what i got in response is that my product has been cancelled......wtf...simply piisssedd offfff...
like what the helll..i havnt asked for it.i wanted my product this was their way of showing apologies.is this is what i was waiting for all these days..
again i called them and they told me that my product is not avalaible.now how this is possible...they told me all these days they were trying to arrainge my product...though they will refund my money but i want my product...
is their is no value for their customer ..is this is the way to deal with their customers...are we fools...