Online Application-Long,IrresponsibleMethodsToCollectPapers,No Update

#1
Unresponsive

I have applied for the card more than a month back in last week of Nov.
Since then I have written mutiple mails on 29thNov, 5th Dec, 12th Dec, 15th Dec and 30 Dec.
All replies from the bank i received asked me to be patient.

Irresponsible methods to collect papers
After long wait someone from back office claimed calling from standard chartered and sent someone to collect papers and that guy came to collect papers without ID card.

No update
After collecting papers they did not get back after mutiple complaints on mail they get back saying that my office phone is not working so I gave them a new office number to validate.

Again they did not get back for more than a week. Customer has no way to talk to them as they dont reply on mails, there is no phone line for online application and no face to talk to.

Feel Cheated
My papers and other details have been handed over by the bank to the third party who has no responsibility.
Plus its more than 40 days since application and repeated excuses to delay the processing of card.
Plus its harrasment that i have to mail again and again with no response.
My papers are complete, I meet all eligibility. Then why so much Delay?
I suggest anyone reading never apply Standard Chartard card online. They will harrass you to the core and steal your papers and misuse it.

Regards,
Vivek
 

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