Non Delivery of Speed Post

I had booked an article EI609438268IN through Indian Post(Speedpost) on 27th of September,2015 at Gwalior,M.P.
Till today that is 14 September it has not been delievered to Rudrapur,Uttrakhand.
I had contacted many times to India Post at various phones and there either the phone was unreachable orif receivable I was given a new no. to contact which was again unreachable.
I had also booked a complaint on India Post's Website 10006494861 but till now that is also Pending.

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