NON DELIVERY OF PRODUCT

#1
I BOOKED A SONY CAMERA W710 THROUGH ONLINE SHOPPING WEBSITE HOMESHOPE18 ON 2/4/13 WORTH Rs.5800 AND MY ORDER NO. IS 924141341. THEY DELIVERED ME BOX PRODUCT ON 05/04/13. WHEN I OPEN THAT BOX ITS EMPTY . THE BOX WAS EMPTY AND ONLY CONTAIN PAPERS OF CAMERA BILL ONLY. I QUICKLY I CALLED TO HOME SHOP18, THEY SAID YOUR QUERY WOULD BE RESOLVE WITHIN 24 HRS BUT I WAITED TILL DATE NOT GETTING IN RESPONSE FROM THEIR SIDE EVERY TIMES THEY SAID DIFFERENT WORD AND COMMITMENT AND ALSO SOMETIME THEY DISCONNECT THE PHONE .I TOTALLY MENTALLY FRUSTRATED AND HARASSED BY THEM . I YOU REQUEST PLEASE DO SOME NEEDFUL FOR ME
 

expert

Administrator
Staff member
#2
First check out the weight of the courier printed over it or from the company which has delivered it. They charge only based on weight. It could be that somebody might have taken out while in courier. Check for any cut/open marks.

Moreover all such products are usually insured. In this case you need to talk only to the insurance company. They will look into it.
 

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