Non Delivery after purchase from Timtara.com

#1
i am providing the details of my order on timtara

timtara - Order #10179827
Order Status: Awaiting Shipment
Order Date: 29-01-2012 @ 2:48 AM
Order Recipient: Tushar Vibhute
Order Total: Rs. 6,820 INR

after placing the order i got the order conformation mail in which timtara had mentioned the delivery time to be 8 to 10 days after completion of the stipulated time, i sent mail to timtara customer care and they replied that it will be delivered to me in 10 to 20 days. in reply of that mail i forwarded their order confirmation mail sent to me which stated delivery time to be 10 days. again they replied that i will get the delivery in 10 to 20 days. on 21 st day ie 18 feb i again sent mail to customer care which hasen't been replied. i again mailed today ie. on 20-02-12 which has not been replied. again mailed to raja@timtara.com, abose@timtara.com, shivali@timtara.com, customerfirst@timtara.com, cco@timtara.com, bharat@timtara.com, imtiaz@timtara.com again got no reply. then i tried to call customer care no which was answered by Mr. Shubh he told that my product will be dispatched on coming Saturday and will get delivered 4 days after that and gave me a complaint no as 20543,

does it make sense for any co in this jet age to make a customer wait for the ordered product for a month.

i request you all to please avoid buying anything from timtara as u will have to wait indefinitely for the bought product

thanks and regards
Tushar Vibhute
 

expert

Administrator
Staff member
#2
Tushar nice post, we should all know of such "hidden" truths.

I'll myself be calling to find the status about it. Thanks for the details.
 

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