Hello,
I have submitted a refund claim in the month of January. Department of IRCTC has confirmed the receipt of same and acknowledged that Claim is valid. Even after 6-7 times of follow up there is no refund done to that PNR - 2154336158. Below is email from IRCTC. The same email I have been getting with just reminders sent to internal department. Is there an end to this refund issue? Please help so I can get refund.
Similar case is with another PNR - 2156909023 for which refund is pending since May. This is also Valid claim.
It seems IRCTC is asking for forced charity.
---------- Forwarded message ----------
From: <tdrprocess@irctc.co.in>
Date: Thu, Jul 10, 2014 at 11:55 AM
Subject: Reminder Email From IRCTC
To: chandresh.madhyan@gmail.com
Dear Customer,
Sorry for the inconvenience.Kindly note that your refund case of PNR No.2154336158 has been forwarded to CCM/CR Railway on 24-Mar-2014 .We have already issued Reminders on 22-May-2014 and 24-Apr-2014 and 24-Mar-2014 to concerned railway to chase up the case.But despite reminders refund is yet to be received from the concerned railway.Now we have sent another reminder on 10-July-2014 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.
With regards,
TDR TEAM
I have submitted a refund claim in the month of January. Department of IRCTC has confirmed the receipt of same and acknowledged that Claim is valid. Even after 6-7 times of follow up there is no refund done to that PNR - 2154336158. Below is email from IRCTC. The same email I have been getting with just reminders sent to internal department. Is there an end to this refund issue? Please help so I can get refund.
Similar case is with another PNR - 2156909023 for which refund is pending since May. This is also Valid claim.
It seems IRCTC is asking for forced charity.
---------- Forwarded message ----------
From: <tdrprocess@irctc.co.in>
Date: Thu, Jul 10, 2014 at 11:55 AM
Subject: Reminder Email From IRCTC
To: chandresh.madhyan@gmail.com
Dear Customer,
Sorry for the inconvenience.Kindly note that your refund case of PNR No.2154336158 has been forwarded to CCM/CR Railway on 24-Mar-2014 .We have already issued Reminders on 22-May-2014 and 24-Apr-2014 and 24-Mar-2014 to concerned railway to chase up the case.But despite reminders refund is yet to be received from the concerned railway.Now we have sent another reminder on 10-July-2014 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.
With regards,
TDR TEAM
