Money is not refunded for Canceled ticket

#1
I have cancelled one eTicket using IRCTC website on 29th December 2017. I can see the refund status as "SENT TO BANK" since 20 days. But money is not credited to my ICICI Credit card. What should I do to get my money.

PNR No: 6207689032
Cancellation ID/ Refund ID: 100000208211623
Transaction ID: 100001036332881
ICICI Credit Card: xxxx xxxx xxxx 9006 (Ticket was done using this card)

I have sent an email to care@irctc.co.in. Ticket ID is created. But no reply since 10 days.
 

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