Micromax - worst service experienced; waiting for 2.5 months

#1
Hi,

I purchased micromax A89 smartphone in March 2013. A week after the purchase the phone had some problem with the charging slot and had to be repaired, so i went ahead and submitted the phone in the Micromax Kalkaji service centre.

It's been two and half months since I submitted the phone for repair and it's still not been repaired yet. The service returned the phone once but they replaced the phone mother board with some other phones mother board and it had to be returned since it contained someone else's private information and was not my phone at all.

Every time I go to the service centre (Kalkaji) the receptionist there tells me she can't do anything about this and all i can do is wait for it to come back, saying that it'll be back in a week but that doesn't seem to happen.

My complaint No. - NO30742-0433485457

Request No. - R1204F3433964.

Would sincerely appreciate if there is an immediate response to this.

Regards,
Apoorv
 

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