I booked 2 tickets on 25th February, 2018 for the journey on 1st March,2018 from Sealdah to Bolpur on the train KANCHANJUNGA EXPRESS(15659). At the time of booking i was at WL78 and WL79. After the final chart prparation I was still at WL14 and WL15 so I have to buy general tickets again to travel. Now on the IRCTC app on 2nd March it showed that the ticket got cancelled with tag "drop_waitlist". That means ticket got cancelled by IRCTC on its own. But I got refund only 25% money for that. This is not correct refund money at all. I didn't canceller the ticket, due to waiting list it was cancelled by IRCTC on its own even after 1 day of departure of the train so why I got only 25% refund !!
PLEASE HELP ME TO GET MY FULL MONEY REFUND BACK.
THANKING YOU,
KRISHNENDU BALLAV
TRANSACTION ID :- 100001171730567
PNR NO. :- 6311831862
REFUND ID :- 100000222046154
PLEASE HELP ME TO GET MY FULL MONEY REFUND BACK.
THANKING YOU,
KRISHNENDU BALLAV
TRANSACTION ID :- 100001171730567
PNR NO. :- 6311831862
REFUND ID :- 100000222046154
