I bought a Dell XCD28 mobile phone in April 2011 in Mumbai giving into much hyped launch in Nov 2010 by Dell India. This phone used to restart during conversations to which the company offered a replacement in the month of May 2011. The replaced handset however continued to give same problem and I had to return it for a second replacement in June 2011. To my horror, the company has stopped production of this particular handset model and today after 2 months of wait i still havent received a replacement from the company. My constant follow-ups with the service center has been in vain as they revert with a standard reply stating that there's no response from the technical division based out of Gurgaon.