I and my wife both use IDEA prepaid mobile service. Mobile no 8975051704. Of late IDEA is sending SMS of various services like Mitti Ke Rang, Bhettar Jindegi, Family Pack. etc. On receipt of the SMS / receiving the customer care phone call, the service gets activated and they are deducting money abruptly from prepaid balance. When we complained to the customer care executive, they are blocking the access for my number so that we can not contact to any customer care executive and lodge our complain. It is shameful that an organization of the repute of Aditya Birla Group can behave in such a manner and are cheating with cores of consumers and earning money.
This should be stopped and action should be taken against the company for deducting money from the consumers.
This should be stopped and action should be taken against the company for deducting money from the consumers.