HP Cheap Quality Notebook within 10 month touch pad full body peel off silver color and blackspot

I purchased a laptop on June 15 2017 am a professional working in marico Limited . I just used my laptop for few hours in a day. First few months i found a black dots on various side in touch pad .Then gradually days are increasing black dots are increasing then the final situation of my laptop is attached a file below. I contacted customer care service they transferred my calls to various levels and 8 calls i attended from various customer relation office transferred my issue to higher authorities .Finally i got a confirmation it will be replace under chargeable price. The cheap quality production is my problem?? the cheap customer service is my problem?? I am cheated from HP brand and also a customer relation manager named DIPIKA and Nirmala they are spoken to me as a rude attitude. dont purchase any product from HP THEY ARE cheating customers . Any way please take a corrective action for me
thanks and regards
sabjan s n
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