Flight Cancelled But not Making the full Refund

#1
This is to inform you that I make a Flight Booking from Delhi to Toronto Vide PNR no 875GZ2 on 3rd Jul 2020 the flight has been cancelled so many times thus I made a request to cancel my Flight Ticket on 9th jul 2020 as the 45 days has been passed but I have not recieved my refund so far thus airlines are making fraud with the people Your flight cancellation request has been processed successfully for the Transaction ID: FB1606WO2SQZ
 

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