Hi,
I recently applied for a renewal of my bike insurance, in Reliance Insurance.
I informed them that I have lost my documents and don't have any details of the previous insurer.
They asked me to get the bike inspected with their employee. I got it done and paid Rs. 150, which is going to expire in 24 hours from now.
I got an ID from them, which needs to be used in their website to proceed to buy the policy.
Now that I am able to proceed, I am stuck because it ask previous insurer details as mandatory fields.
I am trying to reach their customer service since morning, but every time they say that they are arranging a callback.
And I haven't got a call from them, as of now
I feel that they didn't provide me with proper data/information.
And what about those who lose their documents? They can't insure again or what?
My inspection ID is 13254492 and chasis number is MBLKC12EFCGB12363.
Please look into the matter.
Regards,
Amit
I recently applied for a renewal of my bike insurance, in Reliance Insurance.
I informed them that I have lost my documents and don't have any details of the previous insurer.
They asked me to get the bike inspected with their employee. I got it done and paid Rs. 150, which is going to expire in 24 hours from now.
I got an ID from them, which needs to be used in their website to proceed to buy the policy.
Now that I am able to proceed, I am stuck because it ask previous insurer details as mandatory fields.
I am trying to reach their customer service since morning, but every time they say that they are arranging a callback.
And I haven't got a call from them, as of now
I feel that they didn't provide me with proper data/information.
And what about those who lose their documents? They can't insure again or what?
My inspection ID is 13254492 and chasis number is MBLKC12EFCGB12363.
Please look into the matter.
Regards,
Amit