Complaint about not working chromecast feature in MI TV 4X 43 inch

Dear Sir/ Madam

I regret to inform you that I have received defective Mi TV 4X 108 cm (43) Black on 18/12/2019 from and I did not receive any software software updates from them. And my Chromecast feature is still not working. Please do the necessary work, my son's exam will start on 23/03/2020 and it is required for preparation purpose.

1. According to your recently visited service engineer's but not resolving this, and he was checked properly chrome cast facility are not working via MI 7 pro, LAVA Z80 and OPPO mobiles with using many apps i.e. google home, max player, google Photos.

2. My Bhajans Pendrive was corrupted using in this TV, that has been running from my old TV for the last 3 years.

3. Mirroring and Cast Facility with WiFi facility are not working without Internet. and its so necessary requirement for middle-class user. for personal photo, video and downloaded Movies can view without internet. and other then you all TV companies are provided this facility without internet.

Thanks for your understanding and Support.

Please do the need full as early as possible.

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