Hi,
Customer ID: 1113800642
I took Tikona connection last month and Everyday I was facing connectivity issues. whenever I call customer care, it will take 20 mins to reach them and another one hour to get the internet connectivity. on some days they say that I will get the connection within 24 hrs. I was not able to use the network whenever I wanted to. Two days before I lost patience and raised a request to disconnect the service immediately. They said that I will get a call from disconnection team in 24 hours. Even after 48 hours I didnt get any call. I have paid 2 months advance charges and installation charges(total 2200 rs). Today I called the customer care to refund the money for the remaining days. But Tikona CHEATERS are saying that they will disconnect the service only after 15 days. I am going to FILE A COMPLAINT if they dont disconnect the service immediately and refund my money.
PLS DONT TAKE TIKONA CONNECTION. YOUR BLOOD PRESSURE WILL RAISE IN ONE MONTH BY TALKING TO THEIR CUSTOMER CARE. IT IS NUMBER 1 CHEATING COMPANY TIKONA.
IAM GOING TO PUBLISH THIS IN EVERY CONSUMER FORUM AND STOP THE COMPANY FROM CHEATING PEOPLE AND TAKING THEIR MONEY
Customer ID: 1113800642
I took Tikona connection last month and Everyday I was facing connectivity issues. whenever I call customer care, it will take 20 mins to reach them and another one hour to get the internet connectivity. on some days they say that I will get the connection within 24 hrs. I was not able to use the network whenever I wanted to. Two days before I lost patience and raised a request to disconnect the service immediately. They said that I will get a call from disconnection team in 24 hours. Even after 48 hours I didnt get any call. I have paid 2 months advance charges and installation charges(total 2200 rs). Today I called the customer care to refund the money for the remaining days. But Tikona CHEATERS are saying that they will disconnect the service only after 15 days. I am going to FILE A COMPLAINT if they dont disconnect the service immediately and refund my money.
PLS DONT TAKE TIKONA CONNECTION. YOUR BLOOD PRESSURE WILL RAISE IN ONE MONTH BY TALKING TO THEIR CUSTOMER CARE. IT IS NUMBER 1 CHEATING COMPANY TIKONA.
IAM GOING TO PUBLISH THIS IN EVERY CONSUMER FORUM AND STOP THE COMPANY FROM CHEATING PEOPLE AND TAKING THEIR MONEY