Cashback Not received

#1
Re: Order id 7797278322 & order id 7797109632,

Dear Sir / Madam,

With reference to above I have ordered two Samsung Galaxy Grand max Mobile as on 11.08.2015 which was delivered to me as on 13.08.2015. I have ordered under 10% cash back scheme through ICICI bank. I have received confirmation call that cash back will receive on before 12.10.2015 but I have still not cash back received in my bank account. I have many times mail to snap deal for cash back query but no any reply to me from snap deal. I have talk customer care and told me that snapdeal already made payment and request me that confirm to my icici bank. After many mail I have received mail as on 21.10.2015 that the offer valid only for snapdeal app not snapdeal site but I have received confirmation call by snapdeal after delivered product that you will be received cash back before 12.10.2015. So you are requested to refund my cash back Rs. 2000/- urgently from snapdeal. I am sure you will be help me to refund my amount immediately

Thanks

Vijay Jain
9833238087
 
#2
Dear vijujain1984@yahoo.com

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Online Team
 

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