Bookings Suspended

[vinay0459]

Dear Sir / Madam
I have been trying to approach IRCTC through to customer care service since a couple of months but am not able to get a resolution to my issue.
Though I have never ever misused the irctc websites and have been a long time user to book my travel tickets without causing any misconduct, my account was suspended
I was told that I will need to register using a different Mobile and Email. I dont have any other mobile
So does that mean I am not allowed to travel via Indian Railways hence forth without doing anything wrong?
I have not been also told what Fraud was done so that I could fight it.
No Doubt irctc is doing good by trying to stop frauds from misusing and making ticketing smooth
But is there no mechanism to separate the actual frauds from the genuine travelers like me?
Request your help on the issue at the earliest.
My user id: vinay0419

 

[expert]

No. No. You can call irctc and as well email them. Now a days they always respond positively with proper reason and resolution.

So first tell me what is the reason of closure. Then only I will comment.

 

[jiodubey2]

Dear Administrator,

The Irctc Team was suspend his account due to he was using autofill application & he was booked many passenger name in his owen ID,