Respected Sir,
Today on 20-11-2013 at 10:15am My Wife has booked a E-ticket from her account: "DJTRIO" from Pune to Ahmedabad , Train Name : DURANTO Express . Waiting after few minutes during bank transaction She did not received any message about the SUCCESSFUL Transaction on IRCTC Website or any message from IRCTC about PNR Number or any Deduction of Money from bank. We waited for few Minutes. Then Again I booked Another Ticket from My account: "Chiragb12" for Her and I got the Same results.
But When we Checked in "MY Transaction" we got confirmation that Ticket has been Delivered. Now I have cancelled the Ticket from My Account but Rs.1760 has been deducted fully. We regret to book the Ticket from Internet. It happens almost 6 to 7 times in two years that Money has been deducted from our account and no confirmation from IRCTC. If you request I can able to give the PNR Number of both transaction. But we request you to change the rule for getting cancellation on TATKAL QUOTA . Please do not be so harsh and deduct some % of amount instead of Whole. It really hurts because of internet mistakes we have to loose our money. This is not fair.
Today on 20-11-2013 at 10:15am My Wife has booked a E-ticket from her account: "DJTRIO" from Pune to Ahmedabad , Train Name : DURANTO Express . Waiting after few minutes during bank transaction She did not received any message about the SUCCESSFUL Transaction on IRCTC Website or any message from IRCTC about PNR Number or any Deduction of Money from bank. We waited for few Minutes. Then Again I booked Another Ticket from My account: "Chiragb12" for Her and I got the Same results.
But When we Checked in "MY Transaction" we got confirmation that Ticket has been Delivered. Now I have cancelled the Ticket from My Account but Rs.1760 has been deducted fully. We regret to book the Ticket from Internet. It happens almost 6 to 7 times in two years that Money has been deducted from our account and no confirmation from IRCTC. If you request I can able to give the PNR Number of both transaction. But we request you to change the rule for getting cancellation on TATKAL QUOTA . Please do not be so harsh and deduct some % of amount instead of Whole. It really hurts because of internet mistakes we have to loose our money. This is not fair.