Account deactivated - How do we get it reactivated?

#1
Its been months I have been trying to reactivate my IRCTC account and I have still not got any response from IRCTC. I have spoken to their customer care center many times and like a parrot they keep repeating the same message (send an email to care@irctc.co.in. There is no response for my emails till date.
I tried to re-register but unfortunately i get a message that my mobile number is already used.

IRCTC should come out with an easy solution instead troubling the citizens. It is easy to say for a call center person to send an email and they will respond within 2 days - but this never happens. Government should interfere and get this corrected and they should have a quick resolution for these kind of issues.
 

expert

Administrator
Staff member
#2
After writing email to them, you will get a ticket id. Then you must call them with the ticket id.

At the same time you should have attached some id card details in the email for faster response.
 

Online statistics

Members online
0
Guests online
111
Total visitors
111