Search results

  1. J

    Harrowing LG Customer Care experience

    Further update... after registering my complaint a second time and when no one contacted me for 2 days, I got a survey sms and I gave a thumbs down to LG. I further wrote to them regarding my intention to create awareness regarding their service and product quality through social media sites. It...
  2. J

    Harrowing LG Customer Care experience

    This is amazing!!! I was informed by the customer care yesterday that an engineer would visit again and the service center would be instructed accordingly. Again someone was supposed to call in 24 hours. After waiting for about 24 hours when I did not get any call I called up the customer care I...
  3. J

    LG doesnot provide after sales services.

    My personal experience is that they will make your condition worse by their unscrupulous attitude. They just don't understand what customer care is!!! For them customer is synonymous to money by hook or by crook:(
  4. J

    Pathetic Product quality n Service of LG

    I empathazie with you. Even I have been sufferring after purchasing a so call high quality and an expensive washing machine from LG. The customer care does not understand what care for customer is. They will increase your trouble many folds by their callous and unscrupulous attitude. Shame on LG!!!
  5. J

    Harrowing LG Customer Care Service

    This is regarding an LG Direct Drive washing machine model # T7018AEEP5 that I had (unfortunately) purchased from LGE on 18-Oct, 2011. Ever since it has been giving me a recurrent error "AE" and would not work at all. Each time it stopped working, it was taken to the service center and kept...
  6. J

    Harrowing LG Customer Care experience

    Further update on this...an engineer from LG visited today and in the very first use the same problem occurred and the washing machine has stopped functioning!!! I might as well through this "High Quality and Expensive" product in the bin and swear not to buy any LG product ever. It has already...
  7. J

    Harrowing LG Customer Care experience

    This is regarding an LG Direct Drive washing machine model # T7018AEEP5 that I had (unfortunately) purchased from LGE on 18-Oct, 2011. Ever since it has been giving me a recurrent error "AE" and would not work at all. Each time it stopped working, it was taken to the service center and kept...