We 8 adults, 2 childs(7 yrs and 2 yrs) boarded train number 12801 on 23-July-2017 from PNME to GZB. The train got delayed by 4hr 50 mins and reached gzb at 8:20 AM. We had reservations in train number 12017 for 24 july from gzb to DDN(3), SRE(2), MOZ(2) which starts at 7:19 from gzb. But, due to...