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Changed freezer, compresser and gas still my fridge not working

26-06-2013, 05:16 PM (This post was last modified: 26-06-2013 07:40 PM by Expert.)
Post: #1
Changed freezer, compresser and gas still my fridge not working
LG India - Poor customer service

Rna130607074702 & Rna130615054460 ,
I have open these tickets 6th of May 2013 ,
Since last month I am living without my Fridge ,
Tech came at my home changed freezer, compresser and gas still my fridge not working ,
I talk to so many people regarding the same issue but no responce,
I called so many times to customer care team ,
They are only making false promises, I have spent almost 2 months with out my fridge , Sad
Then I tried to contact them on serviceindia@lge.com , but they have not contacted me yet...
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26-06-2013, 07:37 PM
Post: #2
RE: LG INDIA
Did you ask from them any temporary standby fridge till they repair it?

It is not the amount that matters. It is more of my self-respect as an educated consumer!Shy
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27-06-2013, 03:35 PM (This post was last modified: 27-06-2013 03:49 PM by mohdazaz80.)
Post: #3
RE: LG INDIA
Not realy , I was not aware about it that I can ask for it
I called LG customer care on this number 18001809999 regarding the
temporary standby fridge but their rep saying that They can not arrange temporary standby fridge.
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27-06-2013, 04:47 PM
Post: #4
RE: Changed freezer, compresser and gas still my fridge not working
You need to check with the service center and not the customer care line.

It is not the amount that matters. It is more of my self-respect as an educated consumer!Shy
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