Dear Sir, f
I book a book from amazon
Name of the book is "Go Pro 7 step to become network professional "
but instead giving above book they provided me wrong book
name of the book is :- james herroit every living thing
tracking id is:- 237440040963
when i try to cancel product it showing that this product is not valid for return
i log a complaint on do-not-reply@amazon.in
i receive following message
Pls look into the matter
Hello,
I am writing to you about your query.
There was no relevant information of an order associated with the e-mail address you've written from.
In the interest of securing your Amazon.in account, we only provide information or can make account and order changes when we confirm that the request is from the e-mail address associated with the account.
If the order is placed from your mobile only account, I request you to please contact us via phone so that we can resolve this issue on high priority.
Here is our toll-free customer service phone number for customers calling from India: 1-800-3000-9009
alternatively, you can also contact us by adding your email address to your mobile account.
To add an email address to your account, please follow the steps below:
1. Go to Amazon Sign In
2. Click Edit in the email section
3. Add your email address and save changes.
I assure you that as soon as you contact us from the account associated with the order we will resolve the issue on high priority.
Alternatively, the help page on Manage Your Account provides detailed information which you may refer to for assistance:
Amazon.in Help: Managing Your Account
In case you still need our help, please visit the contact page below and give us a call or chat in and we’ll be more than happy to help:
Amazon Sign In
Thanks for your cooperation.
We appreciate your feedback. Please use the buttons below to vote about your experience today
Warmest regards,
Mohit A
Amazon.in
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Original Message
Dear /Madam
My refrence no is bellow
Tracking ID: 237440040963
Intead of delevering "Go Pro -7 step to becoming network marketing
professional"
They delevered bellow
Book
"James herriot very living thing"
Also find the invoive and wrong book image which i received today
Please look into matter and short at urgent basis
Thanks & Regards
7303091117
Narsingh Chauhan <narsing500@gmail.com>
Jan 30, 2020, 7:40 AM (2 days ago)
to do-not-reply+AGYKF0BPL073J
This order placed with my mobile no
My mobile is 7303091117
Please look into the matter high proirity
On Thu, Jan 30, 2020, 07:20 Amazon.in <do-not-reply@amazon.in> wrote:
Message From Customer Service
Hello,
I am writing to you about your query.
There was no relevant information of an order associated with the e-mail address you've written from.
In the interest of securing your Amazon.in account, we only provide information or can make account and order changes when we confirm that the request is from the e-mail address associated with the account.
If the order is placed from your mobile only account, I request you to please contact us via phone so that we can resolve this issue on high priority.
Here is our toll-free customer service phone number for customers calling from India: 1-800-3000-9009
alternatively, you can also contact us by adding your email address to your mobile account.
To add an email address to your account, please follow the steps below:
1. Go to Amazon Sign In
2. Click Edit in the email section
3. Add your email address and save changes.
I assure you that as soon as you contact us from the account associated with the order we will resolve the issue on high priority.
Alternatively, the help page on Manage Your Account provides detailed information which you may refer to for assistance:
Amazon.in Help: Managing Your Account
In case you still need our help, please visit the contact page below and give us a call or chat in and we’ll be more than happy to help:
Amazon Sign In
Thanks for your cooperation.
We appreciate your feedback. Please use the buttons below to vote about your experience today
Warmest regards,
Mohit A
Amazon.in
I book a book from amazon
Name of the book is "Go Pro 7 step to become network professional "
but instead giving above book they provided me wrong book
name of the book is :- james herroit every living thing
tracking id is:- 237440040963
when i try to cancel product it showing that this product is not valid for return
i log a complaint on do-not-reply@amazon.in
i receive following message
Pls look into the matter
Hello,
I am writing to you about your query.
There was no relevant information of an order associated with the e-mail address you've written from.
In the interest of securing your Amazon.in account, we only provide information or can make account and order changes when we confirm that the request is from the e-mail address associated with the account.
If the order is placed from your mobile only account, I request you to please contact us via phone so that we can resolve this issue on high priority.
Here is our toll-free customer service phone number for customers calling from India: 1-800-3000-9009
alternatively, you can also contact us by adding your email address to your mobile account.
To add an email address to your account, please follow the steps below:
1. Go to Amazon Sign In
2. Click Edit in the email section
3. Add your email address and save changes.
I assure you that as soon as you contact us from the account associated with the order we will resolve the issue on high priority.
Alternatively, the help page on Manage Your Account provides detailed information which you may refer to for assistance:
Amazon.in Help: Managing Your Account
In case you still need our help, please visit the contact page below and give us a call or chat in and we’ll be more than happy to help:
Amazon Sign In
Thanks for your cooperation.
We appreciate your feedback. Please use the buttons below to vote about your experience today
Warmest regards,
Mohit A
Amazon.in
Thank you for your inquiry. Did I solve your problem?
Yes No
Your feedback is helping us build Earth's Most Customer-Centric Company.
Download Amazon App and shop anytime, anywhere www.amazon.in/apps
Original Message
Dear /Madam
My refrence no is bellow
Tracking ID: 237440040963
Intead of delevering "Go Pro -7 step to becoming network marketing
professional"
They delevered bellow
Book
"James herriot very living thing"
Also find the invoive and wrong book image which i received today
Please look into matter and short at urgent basis
Thanks & Regards
7303091117
Narsingh Chauhan <narsing500@gmail.com>
Jan 30, 2020, 7:40 AM (2 days ago)
to do-not-reply+AGYKF0BPL073J
This order placed with my mobile no
My mobile is 7303091117
Please look into the matter high proirity
On Thu, Jan 30, 2020, 07:20 Amazon.in <do-not-reply@amazon.in> wrote:
Message From Customer Service
Hello,
I am writing to you about your query.
There was no relevant information of an order associated with the e-mail address you've written from.
In the interest of securing your Amazon.in account, we only provide information or can make account and order changes when we confirm that the request is from the e-mail address associated with the account.
If the order is placed from your mobile only account, I request you to please contact us via phone so that we can resolve this issue on high priority.
Here is our toll-free customer service phone number for customers calling from India: 1-800-3000-9009
alternatively, you can also contact us by adding your email address to your mobile account.
To add an email address to your account, please follow the steps below:
1. Go to Amazon Sign In
2. Click Edit in the email section
3. Add your email address and save changes.
I assure you that as soon as you contact us from the account associated with the order we will resolve the issue on high priority.
Alternatively, the help page on Manage Your Account provides detailed information which you may refer to for assistance:
Amazon.in Help: Managing Your Account
In case you still need our help, please visit the contact page below and give us a call or chat in and we’ll be more than happy to help:
Amazon Sign In
Thanks for your cooperation.
We appreciate your feedback. Please use the buttons below to vote about your experience today
Warmest regards,
Mohit A
Amazon.in
