hi
I have been using Vodafone for 5yrs now. Vodafone has been good in service but in the recent past,Vodafone has
started cheap tatics to make quick money....
Vodafone 3G./grps has been activated without my knowledge and rental has been charged!!! well I have never used it...
well when I reach out to customer care, mr masood claims that I have signed an agreement while taking connection that I am
ok to pay rental for 3G /GPRS ,even when I dont use it!!! also Vodafone is unable to produce any documents which they claim that
I have agreed to pay for additional services!! I have got it de-activated several times.....
I reached to nodal officer , Mr. Vishwanath ,at first he seemed to be very polite and acknowledging Vodafone mistake...but again
the rental was charged for this month,I reached out to him ..to my surprise he is a different person!!!his tone is very arrogant
and when I asked why service was activated he says its a small mistake and asked me to pay the rental, when I further said I dont
want to use the service, he says even if I use or not I need to pay else Vodafone collection team (set of goons ) will take
care of it!!!he threatened over the phone !!!
I dont mind paying rental for service which I use and why should I pay rental for something which I dont need!!! even when I
try to change the service provider ,Vodafone doesnt allow that!!!
Vodafone has been a real pain in the past few months!!they dont charge rental every month because it will be evident..but they
try to add to misc charges once in a while...I am sure I will not be the only person who would have faced this problem!!!
Vodafone needs to be taught a lesson so that they dont cheat ppl like this
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I have been using Vodafone for 5yrs now. Vodafone has been good in service but in the recent past,Vodafone has
started cheap tatics to make quick money....
Vodafone 3G./grps has been activated without my knowledge and rental has been charged!!! well I have never used it...
well when I reach out to customer care, mr masood claims that I have signed an agreement while taking connection that I am
ok to pay rental for 3G /GPRS ,even when I dont use it!!! also Vodafone is unable to produce any documents which they claim that
I have agreed to pay for additional services!! I have got it de-activated several times.....
I reached to nodal officer , Mr. Vishwanath ,at first he seemed to be very polite and acknowledging Vodafone mistake...but again
the rental was charged for this month,I reached out to him ..to my surprise he is a different person!!!his tone is very arrogant
and when I asked why service was activated he says its a small mistake and asked me to pay the rental, when I further said I dont
want to use the service, he says even if I use or not I need to pay else Vodafone collection team (set of goons ) will take
care of it!!!he threatened over the phone !!!
I dont mind paying rental for service which I use and why should I pay rental for something which I dont need!!! even when I
try to change the service provider ,Vodafone doesnt allow that!!!
Vodafone has been a real pain in the past few months!!they dont charge rental every month because it will be evident..but they
try to add to misc charges once in a while...I am sure I will not be the only person who would have faced this problem!!!
Vodafone needs to be taught a lesson so that they dont cheat ppl like this
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