I have sent a mail to tikona customer care last month on 26 May 2015 to disconnect their services even I have asked them when they had tried to reach me on my cellphone but they have not disconnected and they have sent me a bill of this month when I dropped a mail for explanation I received a call from them saying that I need to pay for this month and they are not going to disconnect until I pay the amount for this month they also mentioned that they tried to reach me last month for the same and I was not reachable in that case a professional would have dropped a mail to clarify and so also whenever they have called I had asked for disconnection this clearly shows us that this is a policy and truly a trick to make money.
I have not been using their services since 28th May 2015 after I requested for disconnection.
I request consumer court team to please intervene and investigate on Tikona
Online request number is 1-3499758099.
Thanks in advance.
I have not been using their services since 28th May 2015 after I requested for disconnection.
I request consumer court team to please intervene and investigate on Tikona
Online request number is 1-3499758099.
Thanks in advance.