sir i filed a tdr of pnr no 2751589595 on 30.07.2015 before three hours of ETD of the train Shalimar express departing from Delhi to Jammu tawi.It filed the tdr because the i were travelling from sealdah to new delhi in doronto express and the train was running late by 4 hours and 30 minutes.
There was no refund at all.I wrote to irctc several times but they did not take my matter into consideration.Kindly solve my problem