Samsung brand new 1 day AC malfunctioning.

This is with reference to samsung ac purchased yesterday ( 07.04.21)from value plus , Noida . We got installation same day by Prince from AM services samsung authorized partner. But the ac is not cooling properly and making weird noises. We complained to service center multiple times, samsung is everytime assigning same ASC and they are denying to come and replace AC. The installation guy came again and said AC has defect get that exchanged through Samsung.

Till date there is no resolution and I am unable to join office and following up day and night in vain.

If Samsung is reading this, kindly replace faulty AC with a defect free AC asap. Otherwise customer will lose trust in your company and go elsewhere.

Ps - I have other brands ac as well with literally no issues.



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