Site ► Rediff Shopping
Order No. ► 10843624
Product Name ► Genuine Xiaomi Powerbank 10400 mAh
Complaint Ticket No. ► 107479335572
Mail Id ► pritam721@gmail.com
Name ► Pritam Bagade
.
I ordered the product Genuine Xiaomi Powerbank 10400 mAh on 10 Dec 2014...
But I received DUPLICATE PRODUCT.. I called Rediff and informed about the issue to which they told me to mail Support Team about the issue.. I mailed them on same day 16 Dec 2014...
I got reply from them that they will solve the issue within 7 working days and arrange a pickup n replacement...
Just the pickup took ONE MONTH.. Pick up was done on 10 JAN 2015...
.
BUT till today I have not got the replacement from Rediff not even refund... I called a lot of times to rediff and they always asked me about the issue and I had to repeat the same things again... they also disconnected my call in between conversation & whenever I requested them to transfer call to seniors... they never called me back when they promised me to do so...
.
My mobile phone cost for calling rediff might have been more than the product cost ... So many times I have called them....
.
Following are complaints about redif..
1: Worst ever customer support
2: Irresponsible Seniors
3: They Fool Customers
4: Duplicate product supply
5: Worst replacement Service
6: Just keep on telling the same things again that we understand , we will solve the issue, we have set your complaint at priority etc etc.. :dodgy:
.
I request you to solve this issue and get me the original product , if not than the price money that includes original market price of that product so that I could buy it from other site and also Rs. 500 as fine to rediff for my phone bill cost...
.
.
Following are the links for image proofs of bills and mails...
1: Complaint Mail: [attachment=320]
2: Pickup Regarding Mails: [attachment=321]
3: Pickup Success Mail: [attachment=322]
4: Replacement Request instead o refund: [attachment=323]
.
Thank You
Order No. ► 10843624
Product Name ► Genuine Xiaomi Powerbank 10400 mAh
Complaint Ticket No. ► 107479335572
Mail Id ► pritam721@gmail.com
Name ► Pritam Bagade
.
I ordered the product Genuine Xiaomi Powerbank 10400 mAh on 10 Dec 2014...
But I received DUPLICATE PRODUCT.. I called Rediff and informed about the issue to which they told me to mail Support Team about the issue.. I mailed them on same day 16 Dec 2014...
I got reply from them that they will solve the issue within 7 working days and arrange a pickup n replacement...
Just the pickup took ONE MONTH.. Pick up was done on 10 JAN 2015...
.
BUT till today I have not got the replacement from Rediff not even refund... I called a lot of times to rediff and they always asked me about the issue and I had to repeat the same things again... they also disconnected my call in between conversation & whenever I requested them to transfer call to seniors... they never called me back when they promised me to do so...
.
My mobile phone cost for calling rediff might have been more than the product cost ... So many times I have called them....
.
Following are complaints about redif..
1: Worst ever customer support
2: Irresponsible Seniors
3: They Fool Customers
4: Duplicate product supply
5: Worst replacement Service
6: Just keep on telling the same things again that we understand , we will solve the issue, we have set your complaint at priority etc etc.. :dodgy:
.
I request you to solve this issue and get me the original product , if not than the price money that includes original market price of that product so that I could buy it from other site and also Rs. 500 as fine to rediff for my phone bill cost...
.
.
Following are the links for image proofs of bills and mails...
1: Complaint Mail: [attachment=320]
2: Pickup Regarding Mails: [attachment=321]
3: Pickup Success Mail: [attachment=322]
4: Replacement Request instead o refund: [attachment=323]
.
Thank You
