product ordered but don't shipped it. money deducted from my bank account.

#1
I ordered an Engraved Pen - Parker Frontier Steel my order ID is Order
Number 8327-9968-8408
Order Date February 17, 2014 11:57 till date the order is not shipped
although you mentioned you have 6 working days shipping time. please
ship my order by tomorrow otherwise cancel and return my money to my
bank account as soon as possible. I got fade up with print venue.com.
now i beleived that you have just only wrote satisfaction guaranty you
don't really mean that.
 

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