Not refunds till date

#1
DEAR SIR/ MADAM

I give below my all details followed by me for my refund by replay by replay
please arrange the same

last i complaint to my bank for this issue, they replay me by mail i
will avail the same mail copy to irctc for my refund and they give me
a bill id for the payment towards the irctc.

PAYMENT BILL REFERENCE INFORMATION FOR THE SAME IS 107363112432

Thanking you
Ganesh


From: सुमेघ खोब्रागड़े/Sumegh <sumegh.k@idbi.co.in>
Date: Mon, 30 Jul 2018 12:18:04 +0530
Subject: FW: Ref-0164201258/29-04-18/ Amount dispute Rs.5876/-/ Ganesh
Chaudhary/Thiruvallur Branch-Sol-756
To: ganeshchoudhary41@gmail.com



Dear Sir,



As required sending the mail for your reference.





Regards/ भवदीय

Sumegh Khobragade/सुमेघ खोब्रागड़े

Assistant Manager/सहायक प्रबंधक

Thiruvallur Branch-756/तिरुवल्लूर शाखा-७५६

9655870810



From: inetpmtdisputes [mailto:inetpmtdisputes@idbi.co.in]
Sent: 17 July 2018 14:43
To: 'सुमेघ खोब्रागड़े/Sumegh'

Subject: RE: Ref-0164201258/29-04-18/ Amount dispute Rs.5876/-/ Ganesh
Chaudhary/Thiruvallur Branch-Sol-756



Dear Sir/ Madam,



The Payment is successfully processed from our end and the data and
amount is advised to the

aggregator for further updation at billers end .The customer may
contact to merchant for status

of the transaction by quoting below mentioned details(Bill Reference
Information):






Payment Id

164201258


Payee Id

000000000022



Consumer Code

000000000022


Payment Amount

INR 5876.8


Date of Payment

04/29/2018


Payee Name

CC AVENUES FLAT FEE


Bill Reference Information

107363112432


Payment Remarks

irctc


Thanks & Regards,

Description: cid:image001.gif@01CAE2EB.6EF9D860



INETOPS , CPU

IDBI Bank Ltd./ आई. डी. बी. आई. बँक लिमिटेड.

From: सुमेघ खोब्रागड़े/Sumegh [mailto:sumegh.k@idbi.co.in]
Sent: Tuesday, July 17, 2018 1:34 PM
To: inetpmtdisputes@idbi.co.in
Cc: 'ts.aananthi'; shyamala.ps@idbi.co.in; k.subramanyam@idbi.co.in
Subject: Ref-0164201258/29-04-18/ Amount dispute Rs.5876/-/ Ganesh
Chaudhary/Thiruvallur Branch-Sol-756





Dear Team,



Below is the transaction done by customer for online ticket booking
through IRCTC on 29-04-2018 and the said transaction was failed but
the amount was debited and did not return till date. Customer has
enquired IRCTC customer care and was informed that the said amount did
not reached to IRCTC. Please find the details of the customer given
below and also the screen shot for your reference.



Name- Ganesh Prabhudas Chaudhary

A/c- 0756104000038234


Disputed amount Tranasaction-Rs. 5876/-

Date-29-04-2018

Reference No-0164201258/29-04-18







Request you to do the Needful.



Regards/ भवदीय

Sumegh Khobragade/सुमेघ खोब्रागड़े

Assistant Manager/सहायक प्रबंधक

Thiruvallur Branch-756/तिरुवल्लूर शाखा-७५६

9655870810


From: <care@irctc.co.in>
Date: Tue, 5 Jun 2018, 09:32
Subject: RE:About refund Ticket Id:-403316
To: <ganeshchoudhary41@gmail.com>


Dear Customer,

Please note that TXN 100001248404708 was a settlement-failed transaction
for which no amount was debited towards IRCTC. That is we did not receive
any payment authorization from your bankers to book the ticket. If at all
the amount was debited and not reflected in your account , kindly send us
the complete bank statements (From Date of Booking to till date) in PDF
format to pursue the matter.


Thanks & Regards
Sonika Bundela
CCE-Email
care@irctc.co.in
Ph 0755-3934141/6610661
www.irctc.co.in [#403316]
________________________________________________________________________________
IRCTC never asks your personal bank account details through
call. If you received any call in this regard, please do not
share your bank related credentials.
________________________________________________________________________________
-----------------------------Original Message-------------------------------
*Subject:*About refund
*Date:*Jun 1 2018 11:09AM
*From:*ganeshchoudhary41@gmail.com
*To:*care@irctc.co.in
Dear sir/madam
I booked a tatkal ticket on 29/4/18 for 3rd AC from Chennai central to
Bhusawal jn for train NAVJEEVAN EXP
Transtion be done but ticket booking be failed
Till date no refund amount will come to my account. I call many times to
07556610661 their replay is some server issue is there. Call after
tran. Id is 100001248404708
My contact no is 9791398366
My bank trans. Id is
IPAY/ESHP/CC AVENUES FLAT/164201258/000000000022
Please attend
Thanking u

Ganesh
 

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