Not refunded my money

#1
I have ordered mobile phone
Order id = 9984296855
Brand = SONY
Model number = ''Xperia Z3 Compact''
cost = 26399/-
order date = 9 november 2015.
rs paid via = debit card
bank account = bank of baroda,
account no. = 26520100018899.
last date of delivery = 16 november 2015
refund initiated on = 19 november 2015
refund time line = 4 business days from 19 november.
i have cancelled my order due to delay in delivery of product. they didn''t ship my ordered product so i cancelled it. i have waited till now, and still i didn''t get my money back. when i am calling customer support they are just telling me that you money will refund soon. i have spent more than 500/- on calling customer support. i need my full money back now. please help me out. they are not giving my money back so at last i am complaining here to get my money back. tejas chavda
 

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#2
Dear
Tejas3112

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
 

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