IRCTC account deactivated without any reason

#1
I wanted to book tatkal ticket, but when I logged in I was told that my account is deactivated. I did twice but the result was same. Then I searched google and then a window popped up saying me to tell my problem. When I told, they told that I have to deposit Rs 175 through Paytm or netbanking to activate my account.

I am putting herewith the screen shots of the conversation.

1527487511144.png 1527487532305.png 1527487558947.png 1527487581264.png 1527487613336.png 1527487640738.png

can anyone help me in getting my account opened?
 

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