Indiatimes Shopping is a pathatic site to harass their customers

I have bought a study table cum laptop table from them and it arrived broken, so i complained it to them on the same day with in hours of it arriving. All they did was to give a complaint number n they haven't even called back to inquire about what has happened, every time i call they say the pick-up has been arranged n ask me to wait, it has been 3 weeks since i complained n there is no response. i am feed up n feel harassed please tell me what i can do. Purchase ID-3002859620. Complaint ID- 1193358

Sunay Sogal

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