IFB machine problem

i am purchased IFB Elena VX (6kg) machine on 13/02/2012. form 10 June 2012 to 11/9/23 more than 15 times compliant to complaint call center and serivice center and dealer. but they can't solve my complaint. this machine have three year warranty.
Not only washing machines, IFB has many bad home appliances including microwave as well. I have IFB 30SRC2 microwave, I paid approximately 18,000 rupees but it is giving many problems after 6 months of the purchase. While it is in warranty period. The customer service is worst..... they don't want to listen to you.

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