Hitachi window AC complaint

hitachi complaint
Subject: Re: : Request for Replacement

Dear Team, since from 3days your engineer came and couldn't find the problem.. still issue not resolved yet..

New AC - "Only 10 days old AC ..

Compressor issue or reele issue or capestor issue what could get it ..

My humble request please support to resolve this as we are facing problem in this summer with. 49"c degree..
I tried all the options at their website ie your escalation matrix link not working, no senior person came on call, no response on mails..
Pls tell me what we need to do for you.. i spent money , paid you and this machine is faulty in one week only.. ..


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