I ordered Elica Chimney from Snap deal ( 2069161257): 1. No one Pickup the pickup the phone when we call on provided Elica call center number. 2) No repose from email i D:customercare@elica.com I am clue less whom shall I contact for installation. I called the snap deal and they sent a installer. who made it worse by doing wrong installation... Very poor service. I have four drill hole on front of my kitchen with half done installation. do not know whom blame Snap Deal or Elica.