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My device? By that you mean modem? But Reliance people already came down to my place twice to look at the hardware and they established that its not a hardware issue. They even replaced the modem. But when I try telling this to higher authorities they note it down with all seriousness and then...

Hello I am writing here after 3 months of anguish and irritation with Reliance's customer service. I rather not go into the details of how the customer service treats customers like idiots and closes the complaints without resolving them. I have been making the complaint that I've...